Shipping
- We do not ship to PO Boxes.
- We do not ship to HI, PR, AK and US Territories as we cannot ship via plane due to hazmat issues.
- Please also note this also does not qualify for express shipping.
This applies to the individual products, as well as samples and any sets with this product.
Standard Shipping
- Courier Service provided by Australia Post
- Free Shipping on any order over $30
- Delivered 1-4 Business Days
- No Restrictions
Orders are shipped on a Delivered Duty Unpaid basis.
DDU (delivery duty unpaid)means that you may be required to pay local sales taxes and customs duties when your order arrives. If applicable, you will need to pay these fees in order for customs to clear your order before it is delivered to you.
Please note that OLAPLEX has no knowledge of possible costs and cannot accept responsibility for them. You can contact your local post office for further information.
DDU (delivery duty unpaid)means that you may be required to pay local sales taxes and customs duties when your order arrives. If applicable, you will need to pay these fees in order for customs to clear your order before it is delivered to you.
Please note that OLAPLEX has no knowledge of possible costs and cannot accept responsibility for them. You can contact your local post office for further information.
We ship to all 50 US states, APO/FPO/DPO addresses, and ship globally to most countries.
For professional orders, we ship only to select countries.
Any restrictions will be messaged during the checkout process if applicable.
For professional orders, we ship only to select countries.
Any restrictions will be messaged during the checkout process if applicable.
All orders are processed within approximately 1 to 4 business days after the order is placed.
Orders placed on a weekend or holiday will be processed within 1 to 4 business days, Monday through Friday.
If you need to change or cancel your order, please reach out to customer service. Changes or cancellations to an order can only be made within 1 hour of placing the order, and are not guaranteed. All processing times are estimates subject to change.
Orders placed on a weekend or holiday will be processed within 1 to 4 business days, Monday through Friday.
If you need to change or cancel your order, please reach out to customer service. Changes or cancellations to an order can only be made within 1 hour of placing the order, and are not guaranteed. All processing times are estimates subject to change.
You can track the shipping status of your order(s) by logging in to your account, selecting Order History and clicking Track Order. Click here to log in to your account.
Please allow 1-3 business days for your order to ship due to processing time.
*Business days are Monday through Friday and do not include public holidays.
Orders usually arrive within 1-4 business days. Please note orders placed over the weekend or on a public holiday can experience additional processing time.
Yes, we ship to most International countries from OLAPLEX.COM. Any restrictions will be messaged during the checkout process if applicable.Please use the drop down at the bottom of the website to shop the appropriate country based on your location:
- United States
- United Kingdom
- Australia
- France
- Italy
- Spain
The quoted prices are inclusive of sales taxes when they are shipping to a jurisdiction that is aligned to the domain. For those shipments outside of locations that match the domain, the customer is responsible for the import duties.
Australia Post