UK Shipping

Any order over $50 shipped within the contiguous US will receive free shipping. All other shipping costs will be messaged during the checkout process if applicable.

We ship to all 50 US states, APO/FPO/DPO addresses, and ship globally to most countries.

For professional orders, we ship only to select countries.

Any restrictions will be messaged during the checkout process if applicable.

All orders are processed within approximately 1 to 3 business days after the order is placed.

Orders placed on a weekend or holiday will be processed within 1 to 3 business days, Monday through Friday.

Please note, you can edit or cancel your order within 4 hours of placing the order. Changes can be made via the order confirmation page. No changes to the order can be made after the 4 hour window. All processing times are estimates and may be subject to change.

You can track the shipping status of your order(s) by logging in to your account, selecting Order History and clicking Track Order. Click here to log in to your account.

Please allow 1-3 business days for your order to ship due to processing time.

*Business days are Monday to Friday and do not include federal holidays within the United States.

You will receive all order confirmation, shipping, and tracking notifications via email.

Orders placed on a weekend or holiday will be processed within 1 to 3 business days, Monday through Friday.

Once your order ships, you will receive an email with tracking information.

Shipping is taking 7-10 days at this time within the contiguous US and for the UK. All other shipping timeframes to International destinations vary based on local carrier.

Yes, we ship to most International countries. Any restrictions will be messaged during the checkout process if applicable.

Orders that are shipped to countries outside of the US and UK are shipped on a DDU (delivery duty unpaid) basis.

DDU (delivery duty unpaid) means that you may be liable to pay local sales taxes and customs duties on arrival of our order. Where this is the case, you will need to pay these costs to release your order from customs before it is delivered to you.

Please note that OLAPLEX is unable to advise on the amount that this may be and cannot accept responsibility for these costs. You can reach out to your local post office for additional information.

At this time, we are required to charge sales tax in many states throughout the US. If sales taxes are mandated to be collected in your state, they will be calculated at checkout.